Fixing mail delivery issues – Part 3: Setting up our spf record

Let’s set up an spf record. We already discussed what an SPF record is, and we now have our list of mail servers (at least most of them). An easy place to start is to use an SPF Record Syntax Generator. I do like the one from spfwizard.net Let’s go through some examples: Here is … Read more

Fixing mail delivery issues – Part 1: Overview

Unable to send mail to certain recipients? Maybe you send email out and certain recipients receive it, and certain ones do not? Or maybe you get a bounceback? Despite email becoming mostly a commodity service, and all the big cloud providers jumping on board, you’re still responsible to manage email authentication yourself. Maybe you thought, … Read more

Unable to sync Sharepoint library, and then you get a dreaded: “You’re already syncing a shortcut from this shared library:” error.

I had an end user getting this error today. He was “syncing” a Sharepoint folder (library?) to his computer, but somehow stopped and instead had created a shortcut to it within his onedrive and he didn’t know what the deal was. First we’ll get right to the quick fix: Showed him how to locate the … Read more

How to whitelist emails in the First Contact Safety Tip Microsoft 365 Exchange

I had a user the other day ask to stop getting this message. Long story short, you don’t/can’t whitelist single email addresses from getting this (at least as far as I could find). Nor should you. The message should start going away as you get a few more emails from the person. So tell your … Read more